Pay only for what you use, or lock in unlimited access for your team. No hidden fees, no per-seat surcharges.
For small practices and occasional needs.
Best for clinics and group practices.
For hospitals and health systems.
| Feature | Pay-as-you-go | Clinic | Hospital |
|---|---|---|---|
| Languages | 200+ | 200+ | 200+ + on-site |
| Video calls | ✓ | ✓ | ✓ |
| Voice calls | ✓ | ✓ | ✓ |
| Priority routing | — | ✓ | ✓ |
| Call logs & reports | — | ✓ | ✓ |
| EHR integration | — | — | ✓ |
| Signed BAA | ✓ | ✓ | ✓ |
| Dedicated account manager | — | — | ✓ |
| Custom SLA | — | — | ✓ |
No. Pay-as-you-go has no contracts at all. Clinic and Hospital plans are month-to-month — cancel anytime.
Billed by the second after a 1-minute minimum, rounded up to the nearest second. You're only charged from the moment the interpreter joins until either party ends the call.
No. If no interpreter is available within 2 minutes, the request times out at no cost.
Yes, same per-minute rate for both.
Yes — we offer a 25% discount to qualifying non-profit clinics and FQHCs. Contact sales.