Pricing

Simple plans for every practice.

Pay only for what you use, or lock in unlimited access for your team. No hidden fees, no per-seat surcharges.

Pay as you go

$1.99/minute

For small practices and occasional needs.

  • 200+ languages on demand
  • Voice & video calls
  • HIPAA-compliant
  • No monthly fee
  • Pay by credit card
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Hospital / Enterprise

Custom

For hospitals and health systems.

  • Unlimited minutes
  • EHR integration (Epic, Cerner, etc.)
  • Dedicated account manager
  • Custom SLAs & signed BAA
  • Volume pricing
  • On-site interpreting available
Talk to sales

Compare plans

FeaturePay-as-you-goClinicHospital
Languages200+200+200+ + on-site
Video calls✓✓✓
Voice calls✓✓✓
Priority routing—✓✓
Call logs & reports—✓✓
EHR integration——✓
Signed BAA✓✓✓
Dedicated account manager——✓
Custom SLA——✓
Frequently asked

Pricing FAQ

Are there setup fees or long-term contracts?

No. Pay-as-you-go has no contracts at all. Clinic and Hospital plans are month-to-month — cancel anytime.

How is per-minute time calculated?

Billed by the second after a 1-minute minimum, rounded up to the nearest second. You're only charged from the moment the interpreter joins until either party ends the call.

Do you charge for calls that never connect?

No. If no interpreter is available within 2 minutes, the request times out at no cost.

Are video and voice the same price?

Yes, same per-minute rate for both.

Do you offer non-profit or community-clinic pricing?

Yes — we offer a 25% discount to qualifying non-profit clinics and FQHCs. Contact sales.